Refund Policy

Last updated: [23/01/2026]

Thank you for purchasing from DigyNotes (https://digynotes.com/). We offer digital educational products such as Biology PPTs, PDFs, and editable study materials. Please read this Refund Policy carefully before making a purchase.

By purchasing any product from DigyNotes, you agree to the terms outlined below.

1. Nature of Digital Products

All products sold on DigyNotes are digital and downloadable in nature. Once a product is purchased and access is provided, it is considered delivered.

Due to this digital nature, refunds are limited and strictly governed by this policy.

2. No Refund Policy (General Rule)

  • No refunds, returns, or exchanges are allowed once the product has been downloaded or accessed.

  • We do not offer refunds for:

    • Change of mind

    • Accidental purchase

    • Lack of compatibility with your device/software

    • Failure to read product description before purchase

Please ensure that the product details meet your requirements before purchasing.

3. Eligible Refund Cases

Refunds will be considered only in the following situations:

  • You were charged multiple times for the same product

  • The product file is corrupted or completely inaccessible, and

  • Our support team is unable to resolve the issue within a reasonable time

Refund requests must be raised within 48 hours of purchase.

4. Refund Request Process

To request a refund (if eligible), please:

  • Contact us through our website

  • Provide your order ID, registered email, and a brief description of the issue

We may request additional information to verify your claim.

5. Refund Approval & Processing

  • Refund approval is at the sole discretion of DigyNotes

  • If approved, refunds will be processed to the original payment method

  • Refund processing time may vary depending on the payment gateway or bank

6. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without contacting DigyNotes first may result in:

  • Suspension of your account

  • Permanent denial of access to our products

We encourage users to contact us for resolution before raising disputes with payment providers.

7. Policy Abuse

DigyNotes reserves the right to:

  • Reject refund requests that do not meet eligibility criteria

  • Take action against users attempting refund abuse or fraud

8. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice.

Any changes will be effective immediately upon posting on this page.

9. Contact Us

If you have any questions about this Refund Policy, please contact us through:

Website: https://digynotes.com/

By purchasing from DigyNotes, you acknowledge that you have read, understood, and agreed to this Refund Policy.